"Dedicated to being the greatest means consistently striving for excellence in every endeavor. It's about relentless pursuit of mastery, continuous learning, and pushing boundaries to achieve unprecedented results. As someone committed to this ethos, I bring a passion for innovation, a proactive approach to challenges, and a relentless drive to surpass expectations. I am eager to leverage these qualities to make a meaningful impact and drive exceptional outcomes for Cordial Galleria."

Refunds 

We kindly request that you review your order before confirming your purchase. It is important to note that all sales are final, we do not offer refunds or exchanges. If you wish to return your purchase, we have a credit code policy in place whereby a credit code at an equal value to your purchase will be issued upon receipt of the returned product (shipping fees not included). To initiate a return, please contact us at cordialgalleria@gmail.com

* All returned items must be in new unworn condition with tags still attached. Returned items received in any other condition will be sent back at your expense unless otherwise agreed upon. 

*Please be aware, if you excessively return items, it may result in a temporary suspension or ban from the return policy until further instructions are provided.

How do Garments Fit?

You can find information about the fit of our clothes under the description of every product.

Order Was Delivered, But I have Not Received it. 

If your package states that it has been delivered and you have not yet received it, Please work directly with the carrier for help locating the package or file a lost package claim. 

Cancel My Order

All sales are final, we do not issue refunds.

Once an order has been confirmed or shipped, it cannot be modified/canceled.

I Placed Two Different Orders, Can You Ship Them Together?

We do not combine orders. Each order is shipped separately. 

Can I Change My Shipping Address? 

Once an order has been confirmed or shipped, it cannot be modified/canceled.

For your next purchase, we kindly ask that you double-check the address you've entered at checkout. 

Lost/Missing Packages

Cordial Galleria is not responsible for any lost or stolen packages. If the tracking states that the package has been successfully shipped/delivered to the address you’ve provided at checkout,  we are not responsible if the package is stolen/missing. For all lost packages please work directly with the carriers to file a lost package claim first before reaching out to us.

When Will My Order Arrive?

Please allow 5-10 business days for processing and verification, and an additional 3-7 business days for delivery. Orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped and delivered.

Can I Make An Exchange?

If you wish to swap an item you've purchased for a different size or you received an item that is incorrect, damaged or mislabeled you may exchange it within 7 days of the product being delivered. Returned items must be in new unworn condition with tags still attached. Returned items received in any other condition will be sent back at your expense unless otherwise agreed upon.

Items on Sale

We do not process returns or exchanges on products that are on sale.